Tech+Support+Essential+Learnings

Essential Learnings:

In Tech Support, we focus on computer operations - the hardware, operating systems, and networks. Students will demonstrate their mastery through blogs, PowerPoint presentations, and hands-on projects. During the course:
 * 1) Students will master a vocabulary of hardware terminology and be able to identify computer parts.
 * 2) Students will understand the concept of e-waste and be able to explain the environmental and social problems caused.
 * 3) Students will be able to build a computer.
 * 4) Students will understand the computer operating systems and be able to:
 * Use DOS
 * Manage system files
 * Use restore points
 * Complete registry back-ups
 * Use the device manager
 * 1) Students will be able to perform basic computer maintenance operations.
 * 2) Students will understand network systems and be able to troubleshoot.
 * 3) Students will be able to differentiate between the Internet and World Wide Web.
 * 4) Students will be able to create and follow effective Boolean Searches.
 * 5) Students will be able to explain security and computer virus issues.